Last updated: May 2026
Malibu Ceramic Works (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website or place an order with us, how we use it, and the choices you have.
Information We Collect
We collect information you provide directly — such as your name, email address, phone number, billing and shipping address, and order details — when you request a sample, place an order, or contact us through our website. When you make a purchase, payment information is collected and processed securely by our third-party payment provider; we do not store full payment card numbers on our servers.
We also automatically collect limited technical information, such as your browser type, device, and pages visited, through cookies and similar technologies, to help our website function and to understand how it is used.
How We Use Your Information
We use the information we collect to process and fulfill your sample requests and orders, communicate with you about your order or inquiry, provide customer support, improve our website and products, and meet our legal and accounting obligations.
Cookies & Analytics
Our website uses cookies to remember your preferences and to measure site performance. We may use analytics tools to understand aggregate visitor behavior. You can control or disable cookies through your browser settings, though some features of the site may not function properly without them.
How We Share Information
We do not sell your personal information. We share information only with trusted service providers who help us operate our business — such as payment processors, shipping carriers, and our accounting software — and only to the extent necessary to provide those services. We may also disclose information when required by law.
Data Retention
We retain order and contact information for as long as necessary to fulfill the purposes described in this policy, including any legal, accounting, or reporting requirements.
Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of the personal information we hold about you. California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and to request its deletion. To make a request, please contact us using the details below.
Security
We take reasonable measures to protect your information, including secure (SSL-encrypted) transmission of data during checkout. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Malibu Ceramic Works
P.O. Box 1406, Topanga, CA 90290
Phone: 310.455.2485
Email: malibu.ceramics@verizon.net